Refund policy

Palm Over Palm First Aid & CPR Corp. has a NO REFUND policy as a lot of effort goes into planning our courses and scheduling our instructors. However, if you contact us more than 2 calendar days in advance of your training we would be more than happy to reschedule you to another convenient day.

For reschedule requests with less than 2 days notice from the date of your training, a rescheduling fee will apply. Please note that if you cancel the same day as your training or miss your course without notice, your seat will be forfeited and you must re-book your course to attend on a new date. No refunds will be issued for unused seats before or after the scheduled training date.

Our instructors are paid in advance and many of our classes are filled to capacity. When a student fails to attend, they have also taken a seat away from someone else who could have attended the class.